Client Testimonials

Bill & Carolyn C.

Thank you Gossett for the GREAT job you did installing our new air conditioner and heater.  The men were so professional and careful.  Of course Lee has been our "go to" guy for a very long time.  He has always done a great job for us.
We have been pleased with your service for 35 years now and, of course, that will continue.

Cindy A.

I just received your check for the $100 Good Member Discount on the purchase and installation of our new AC unit on August 24.  I'm not sure many other companies today would have so patiently let me have my say over $100; yet you did, and you listened to my issues.  I look forward to many more years of furnace and AC checkups and new systems we may need to purchase from you in the years to come.  More and more companies and businesses today that my neighbors and I use seem to put profits (although necessary) at a higher premium than their customers.  You are all an example of what is good with businesses today where customers are still viewed as family and their satisfaction is paramount.  Thanks Again!

Peggy M.

I've just had the best experience in AC service from the nicest professional man with your company.  Your guy was very knowledgeable and polite.  I'm happy with Gossett AC and will refer all neighbors and friends who may be in need of AC service!

A.J. & Linda D.

I truly enjoy these kinds of calls!  The voice on the phone said (among other things)..."I want you to know, and please tell everyone, that I am very pleased with your organization!  You all are very professional, very competent, and I want to tell you that you all run a very solid shop." Once he finished his compliments - I asked him his name...

Jake L.

Doing business with Gossett took me back to a time when business was done on a handshake.  Their service and technicians are true craftsmen that take pride in their work and honor their customers.  It is apparent from the delightful and cheerful person who answers the phone, all the way through the follow-up phone call; they are developing a relationship of service to last a lifetime rather than just to make a quick buck.  Because of Gossett, when something breaks down - we don't stress.  Excellent work for a fair price.  Thank you!

Donny J.

I had obtained three estimates from three different vendors prior to calling Gossett.  I thought Gossett would offer the same recommendations as at least on of the other vendors.  However, what they told me actually made more sense than what the other vendors had said.  In addition, the answers they gave to my questions corresponded with the recent check I had done.  I felt they were only selling me what I needed.  I ultimately went with the higher efficiency (and therefore more expensive) unit, but that was my choice and I was not pushed on any by Gossett.  Very happy!

Shelly L.

To the owner of Gossett,
I just wanted to say that I appreciate your "God centered" messages on your reader board.  We live close and own a business (Chick-fil-A), so we see your sign all the time and appreciate the fact that you are not ashamed to tell the world and use your freedom of speech and freedom as a business owner.
Thank you so much.  Keep it up! Just wanted to encourage you today!

Danny W.

Hi Gossett AC Folks,
I wanted to say a BIG THANKS!  You put in our system 10 years ago.  You always keep it inspected well and get out here fast for the few emergencies like this past time a few weeks ago.  Your tech really represented Gossett AC wonderfully to find the problem and fix that problem.  We are so very blessed to have y'all taking care of that area of our house.  And Lee, also through the years has been very professional!

Ed & Vivian R.

Dear Mr. Gossett,
We want to let you know how pleased we are with the job your company did for us last Thursday.  The installation crew was very knowledgeable, highly skilled, and professional.
We appreciate having our heating and cooling back in order.  You can be sure that we will call on you again if we ever need your services!

Clay H.

You guys were wonderful & thinks we have a Top-Notch organization!

Mary D.

Gossett Air Conditioning, 
Our deepest appreciation goes to your company for so generously donating your services to the Parker Family last month.
They are part of our church family and have also been personal friends for more than 10 years.  Recent events have been a devastating blow to their family and children...and the AC problems were causing an additional burden.
Our members have been, and continue to help them deal with the overwhelming and tragic circumstances.  Therefore, your kindness was a surprised blessing!

Frankie W.

I am sorry that it has taken so long to say thank you for your prompt attention to our heating needs.  Everyone from my VERY personable repair man to the very personable administration assistant in the front office were VERY attentive.  I, also, was very pleased with the knowledge of services from my repair man.

Lisa S.

To Gossett Heat & AC,
Lee has done an excellent job.  He is always so helpful & courteous.  I love doing business with you and highly recommend both Lee & Gossett.  Thank you!

John & Sylvia M.

Our grateful thanks to all of you for getting us taken care of so quickly!  Now we know why we like doing business with you - ABSOLUTELY GREAT CUSTOMER SERVICE!
Many, many thanks!  Your service is greatly appreciated.

Suzanne P.

Mr. Gossett,
We had a service call on Saturday and I want you to know how pleased we are.  Lee was very professional, helpful with his explanation, and honest.  I wold recommend your company.  Integrity is MOST important, but lacking in some businesses.
P.S. We've been a customer of yours for many years but have not followed up with letting you know!

Becky C.

I would like to take this opportunity to spread a little praise and appreciation. We had an installation yesterday.  First off, the installation team was INCREDIBLE. They were very professional and kind.  After they were finished, I went up in the attic and is was so CLEAN!!  Your team even tied up our ducts in the attic which was something that I've never seen.  I am so very happy for your service!  You have a customer for LIFE!

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